Privacy & Policy - Bubble Shooter

Bubble Shooter MOBILE APPLICATION PRIVACY POLICY

LAST UPDATED: April 01, 2025

The purpose of this Privacy Policy is to inform the Bubble Shooter Mobile Application users ("Users", "you") as to the information we collect, what we do with this information, and how your information is protected. This Privacy Policy outlines our information administration practices in relation to the information we acquire through the Bubble Shooter Mobile Application and affiliated services (collectively, the "Service"). At all times, Bubble Shooter ("we", "us", "our") strives to uphold the privacy of individuals and abides by the applicable laws, principles, and regulations of the USA. ‘Bubble Shooter’ refers to the operators of the domain http://www.mystgames.com/ or the Bubble Shooter Mobile Application, as well as to any services or products offered by or in connection to the operators of that domain and application.

When you access our Service, we automatically collect certain technical data from your device, such as language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our Service, analyze how our Users use the Service, ensure security, and potentially serve contextual advertisements where applicable and permitted.

For improving the Service and understanding user engagement, we may share aggregated or anonymized technical data with third-party analytics providers. We may also share necessary technical identifiers with advertising partners to serve contextual ads within the Service, where applicable. This helps us analyze different interactions (e.g., feature usage) and potentially show relevant ads (e.g., to users who engage with specific features).

Important Note: The Bubble Shooter application may involve earning points or achieving levels based on engagement. These points, levels, badges, or any other in-app items hold no real-world monetary value and cannot be exchanged for cash, gift cards, or any other form of monetary compensation or item of value outside of the Service.

Where applicable, if you do not provide us with relevant Personal Data necessary for core functionality, you may not be able to use certain features of our Service completely. You should not use the Service if you do not agree with this Policy and any other agreement that governs your use of the Service.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this confirmation, you must not use the Service. In such a case, you must cease using the Service and may contact us to request deletion of your data.

If you have any questions, please contact us at feedback@mystplay.com.

Privacy Policy Consent

By using the Bubble Shooter Mobile Application and its affiliated services, you consent to this Privacy Policy and its information administration practices. Bubble Shooter may provide additional disclosures or updates in relation to the privacy policy. These documents will apply supplementary to this Privacy Policy. These disclosures may expand on information administration practices or provide further clarification for specific practices.

If you disagree with or are not comfortable with any aspect of this Privacy Policy, you should immediately cease the use of Bubble Shooter’s services.

Changes to the Privacy Policy

Bubble Shooter reserves the right to alter and/or modify this privacy policy at any time. Please review this policy periodically for any changes.

If any significant or substantive Privacy Policy Amendments are made, we will notify you through the Service or by email if we have your contact information and are permitted to do so. Your continued use of the Service after changes signifies your acceptance of the revised policy.

Who Does Bubble Shooter’s Privacy Policy Apply To?

Bubble Shooter’s Privacy Policy applies to all users of Bubble Shooter’s services.

Bubble Shooter’s users are those who use the Bubble Shooter Mobile Application or affiliated services.

What Personal Information Do We Collect?

Bubble Shooter only collects information that is necessary for the provision and improvement of our Service. The information that we may collect includes, but is not limited to:

Identification Information: User ID (used for Product Personalization, Analytics, and App Functionality; linked to the user's identity).
Contact Information: Email address (if provided for account registration/recovery, support, or communication; linked to the user's identity).
Technical Data and Device Information: We may collect certain device information, including:
1. Device ID (Used for Analytics, and App Functionality; Linked to the user's identity; Used for tracking purposes where permitted)
2. Device make, model, and operating system
3. Device properties related to screen size, orientation, audio, battery, device memory usage, settings, and boot time
4. Device settings related to accessibility features, font size, theme
5. Carrier
6. Operating system version
7. Name and properties of mobile application through which a consumer interacts with the Services
8. Country, time zone, and locale settings (country and preferred language)
9. City- and/or country-level or other coarse geolocation data
10. Network connection type and speed
11. IP Address
12. Internet browser user-agent used to access related Services (if applicable)
13. HTTP header information (if applicable)
14. Advertising IDs (IDFA/GAID/Amazon FOSAID), where permitted and applicable
15. Vendor IDs (IDFV)
16. Advertising and tracking preferences and restrictions
Usage Data (Events):
1. Product Interaction (used for Analytics, Product Personalization, and App Functionality); e.g., features used, time spent in app.
2. Advertising Data (used for Product Personalization, App Functionality, and Analytics); e.g., ads viewed or clicked within the app.
3. Information indicating if activity happened on mobile or web (if applicable).
4. Session data (length of last/current session, number of sessions).
5. Push notification token (if push notifications are enabled).
Diagnostic information:
1. Crash Data (used for Analytics, and App Functionality).
2. Other Diagnostic Data (used for App Functionality, and Analytics); e.g., performance data.
3. Logs, error reports and events and the type, number, date and page relating to this information.

Why Do We Collect This Information?

To Provide and Improve Our Services

Collecting data allows us to operate the Service effectively, update features, fix bugs, and create new functionalities that better meet our Users' needs. We strive to create a more personalized and stable experience.

This includes enabling seamless use of the Service and preventing or addressing Service errors or technical issues.

For example, we use your email (if provided) for account registration or recovery. We may use services like Google Sign-In or Facebook Login to facilitate this.

We use services like Firebase Hosting (a hosting and backend service by Google LLC) to host data and enable our Service to operate. We may use Firebase Performance Monitoring (a monitoring service by Google) to improve performance.

We may also use analytics services like the AppLovin SDK (provided by AppLovin Corporation) or AppsFlyer Ltd. to provide analytics and improve the quality of our Service.
To Protect Our Users and Platform Integrity

We collect data to ensure the Service is provided securely, to analyze user behavior for identifying potential misuse or fraud, to maintain platform stability, and to add security features.

This includes enabling you to use the Service safely and addressing security vulnerabilities or technical issues.
To Comply with Legal and Regulatory Requirements

We may need to collect and retain certain information to comply with applicable laws and regulations.
To Enforce our Terms and Agreements

It is important for Bubble Shooter to manage its services and user interactions effectively. This includes preventing prohibited activities, enforcing our agreements (like the Terms of Service) with users and third parties, and investigating violations. Collecting usage and technical data is essential for these purposes.

If Bubble Shooter is unable to process user information for essential operational or security reasons, it might impact your ability to use the Service or result in account suspension/termination if necessary to comply with our terms.
To Maintain Your Registration and Account Access

This allows you to access your account progress and settings securely.
To Ensure Quality Control

We may analyze aggregated user information for internal quality control, training, and to ensure we provide accurate information and a consistent user experience.
Marketing and Communication (Where Permitted)

We may occasionally send you information about Bubble Shooter Mobile Application updates, features, or related events, or deliver relevant in-app messages based on your communication preferences and applicable law. We use information relating to your usage of Bubble Shooter and contact information (if provided and consented) for these communications. You can typically manage these preferences within the app settings or unsubscribe from emails.

Information collected during download of the App

When you download the app, certain required information is transmitted to the app store you selected (e.g., Google Play Store, Apple App Store), such as account identifiers, device type, and purchase history (if applicable for the download itself). This data collection is governed by the respective app store's privacy policy. We do not control this initial data collection by the store. We may receive anonymous, aggregated statistics from the stores regarding downloads, uninstalls, and crashes.

Data processing when using the App

As part of your use of the app, we collect data required for providing and using the app's features, as detailed in the "What Personal Information Do We Collect?" section. This includes technical identifiers, usage data, and diagnostic information.

This data is collected to provide you with the service, enable its functions, personalize your experience (like tracking progress), and prevent misuse or malfunctions.

If you use the Bubble Shooter Mobile Application, we collect information on your progress and interactions within the app, linking this data via identifiers like your User ID.

Technical functions and Permissions

Certain app features may require specific device permissions to function. We will request these permissions only when necessary for the feature you are trying to use.

Camera Access:

The app may request access to your device’s camera for specific features, such as optional identity verification (e.g., using FaceTec technology) to help prevent duplicate accounts or bot usage, enhancing platform security. Access will only be requested when initiating such a feature.
Location Access:

The app may request access to your coarse location data (e.g., country or city level) to tailor the user experience (e.g., show relevant content or offers where applicable) and for security/fraud prevention purposes. Precise location access will not be requested unless essential for a specific, clearly communicated feature, and only with your explicit consent.

We will notify you before requesting such permissions. Granting permissions is optional, but denying them may limit your ability to use features that rely on them.

Permissions are typically managed through your device's settings. Revoking a permission will stop future data collection for that purpose but does not affect data lawfully processed prior to revocation. The lawfulness of processing based on consent before its withdrawal is not affected.

Who Will We Share Your Information With?

Information that Bubble Shooter Mobile Application collects may be shared with the following categories of third parties only as necessary and described in this policy:

Our Internal Teams: We, Bubble Shooter Team & Mystgames Team involved in operating and improving the Service.
Service Providers:
- Cloud Hosting & Backend (e.g., Google Firebase services like Hosting, Database, Authentication, Remote Config)
- Analytics Platforms (e.g., Google Analytics for Firebase, AppsFlyer Ltd., Facebook SDK Analytics, AppLovin SDK)
- Crash Reporting & Diagnostics (e.g., Firebase Crashlytics)
- Customer Support Platforms (if used)
- Security Service Providers (e.g., potentially FaceTec for identity verification if implemented and used)
Advertising Partners: (e.g., Google AdMob, Google Ad Manager, Meta Platforms, Inc.) To serve contextual ads within the app, where applicable and permitted. Sharing is typically limited to technical identifiers like Advertising IDs.
Login Providers: (e.g., Google LLC, Apple Inc., Meta Platforms, Inc.) If you choose to log in via these third-party services.
Legal & Professional Advisors: Individuals, entities, organisations, such as legal counsel or auditors, as part of providing Bubble Shooter related services or fulfilling legal obligations.
Law Enforcement & Public Authorities: To comply with legal obligations, court orders, or lawful requests; to enforce our Terms; to protect the rights, privacy, safety, or property of Bubble Shooter, our users, or others.
Parties Involved in Corporate Transactions: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale or transfer of assets, user information may be transferred as part of the transaction, subject to confidentiality agreements and applicable laws. We will notify users of such changes as required by law.
Other Parties with Your Consent: We may share information with other third parties if you give us explicit consent to do so.

We require our service providers to agree to confidentiality restrictions and to use the personal information we share only to perform services on our behalf.

How Is Your Information Protected?

Bubble Shooter considers user privacy highly important. We implement reasonable administrative, technical, and physical security measures designed to protect client data from unauthorized access, alteration, disclosure, and destruction. These measures include:

Security procedures within our operations;
IT security measures including password protection, access controls, encryption (where appropriate), site monitoring, and firewalls; and
Confidentiality obligations for personnel with access to personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For analytics and advertising, we use third-party services. These parties process data on our behalf or as independent controllers according to their own privacy policies. We select partners carefully and enter into agreements where required, aiming to ensure compliance with applicable data protection regulations. Please review the privacy policies of these third parties (links provided where possible in the "Who Will We Share Your Information With?" section).

Bubble Shooter may store data on servers located worldwide, including through our service providers. We implement safeguards required by applicable law when transferring data internationally.

We cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. You also play a critical role in protecting your own information (e.g., using strong passwords, securing your device).

We cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us via insecure methods outside our direct control (like standard email or SMS). If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Your Consent & Data Retention

By using the Service, you consent to the processing of your personal data as described in this Privacy Policy. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including providing the Service, resolving disputes, enforcing our agreements, and complying with legal obligations, or until you request its deletion (subject to legal retention requirements). Typically, data is retained for the duration of your active account plus a reasonable period afterward for backup, audit, or legal purposes (e.g., account information may be kept for a period for fraud prevention and regulatory compliance even after closure, but will not be actively used for other purposes). Anonymous or aggregated data may be retained indefinitely.

Children’s Data

The Bubble Shooter Service is intended for users who are at least 16 years old (or the minimum age required by applicable law in your jurisdiction to consent to data processing). We do not knowingly collect personal information from children under 16.

In accordance with the Children’s Online Privacy Protection Act ("COPPA") in the U.S., we do not knowingly solicit or accept personally identifiable information from users known to be under 13 years of age. If we learn that we have inadvertently collected personal information from a child under 16 (or 13 where COPPA applies), we will take steps to delete the information as soon as possible.

If you believe that we have collected information from or about a child under the relevant age limit, please notify us immediately at feedback@mystplay.com. Please include "Child Privacy Concern" in the subject line for faster processing.

Automatically Collected Data

As described earlier, Bubble Shooter receives and stores certain types of technical and usage data automatically whenever you interact with the Service. This data helps us operate and improve the Service.

Legal Bases for Processing (Primarily for GDPR/EEA Users)

We process your personal information based on the following legal grounds:

Contractual Necessity: To provide the Service you requested and perform our obligations under the Terms of Service.
Legal Obligation: To comply with applicable laws, regulations, or legal processes (e.g., responding to lawful requests).
Legitimate Interests: For purposes such as improving the Service, analytics, research, ensuring security, fraud prevention, and potentially contextual marketing/advertising, where these interests are not overridden by your data protection rights.
Consent: Where required by law (e.g., for certain types of tracking, non-essential cookies, or specific data uses like accessing camera/location), we rely on your consent. You provide initial consent by agreeing to this policy and using the Service, and specific consent via permission prompts. You can withdraw consent at any time (e.g., by changing device settings or contacting us), though this won't affect prior lawful processing.

If you do not want us to collect personal information, you should stop using the Service and can request data deletion.

Do We Use Cookies?

Cookies are small text files stored on your device by websites or apps. While mobile apps don't use traditional browser cookies in the same way, they often use similar technologies like SDKs (Software Development Kits) that store identifiers or data locally on the device for purposes like analytics, personalization, and tracking user sessions.

Bubble Shooter may use such technologies (including those provided by third parties like Google Firebase, AppsFlyer, etc.) to store preferences, analyze usage patterns, track sessions, ensure security, and potentially serve relevant contextual ads within the app (where applicable).

You can often manage app data storage and tracking preferences through your device's settings (e.g., resetting Advertising ID, limiting ad tracking). However, disabling essential identifiers might impair app functionality.

Obtaining Information Through Third Party Sources

Bubble Shooter generally collects information directly from you or your device. We typically do not obtain personal information about you from external third-party sources like public databases or data brokers, except potentially for fraud prevention or security verification purposes where necessary and legally permitted (e.g., verifying information against known fraud lists). If you log in using a third-party service (Google, Apple, Facebook), we receive basic profile information from that service as authorized by you during the login process.

How You Can Access or Change Personal Information

You may have the right to access, review, correct, update, or request deletion of your personal information held by Bubble Shooter, subject to applicable law. You can often manage some basic profile information directly within the app settings (if available). For other requests, please contact us at feedback@mystplay.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

Please note that even if your account is closed or you request deletion, we may need to retain certain information for legal or regulatory compliance, fraud prevention, dispute resolution, or to enforce our agreements, as permitted by law. Such data will be retained only as necessary and will not be used for other purposes.

General Data Protection Regulation (GDPR) - Rights for EEA Residents

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the GDPR. Bubble Shooter aims to take reasonable steps to allow you to exercise these rights.

Your rights include:

Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
Right of Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure ('Right to be Forgotten'): You have the right to request the deletion of your personal data under certain conditions (e.g., data is no longer necessary, consent withdrawn, processing is unlawful).
Right to Restriction of Processing: You have the right to request the restriction of processing under certain circumstances (e.g., accuracy is contested, processing is unlawful but you oppose erasure).
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller, where processing is based on consent or contract and carried out by automated means.
Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects, with some exceptions.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing infringes the GDPR.

To exercise these rights, please contact us at feedback@mystplay.com. We encourage you to contact us first to resolve any concerns.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: feedback@mystplay.com.

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